❓ Frequently Asked Questions (FAQ)
1. What kind of jewellery do you sell?
We specialize in handcrafted beads and Kundan jewellery that blends traditional Indian art with modern style. Each piece is made with care and attention to detail.
2. Are your products handmade?
Yes, all our jewellery is handmade with love. We use quality materials and traditional techniques to ensure every piece is unique and durable.
3. How can I place an order?
You can place an order directly on our website www.fulera.in. Just select your favorite product, click “Add to Cart,” and proceed to checkout.
4. Do you accept custom orders?
Yes, we do accept limited custom or personalized orders. Please contact us via WhatsApp or email with your request, and we’ll let you know the possibilities and pricing.
5. How long will it take to receive my order?
6. What are the shipping charges?
7. Can I return or exchange a product?
Yes, we accept returns/exchanges only if the product is damaged, defective, or incorrect. Please notify us within 2 days of delivery. Earrings and customized items are non-returnable for hygiene and personalization reasons.
8. How will I get my refund?
Once your return is approved, you can choose to receive a store credit or a refund to your original payment method. Refunds are processed within 5–7 business days.
9. Is it safe to shop on Fulera.in?
Yes, absolutely. We use secure payment gateways and follow strict data protection practices. Your personal and payment information is completely safe with us.
10. How can I contact customer support?
You can reach us at:
📧 Email: mishraruby66@gmail.com
📞 Phone/WhatsApp: [7903957534]
We usually respond within 24 hours.
mishraruby66@gmail.com
On orders Above Rs 999/-
